Frequently Asked Questions
Q: How are the Magnetic Photo Bookmarks made?
A: The Magnetic Photo Bookmarks are made using the same photos as the Greeting Cards. These images are resized to a 1 X 1.5 inches and printed as 4X6 photos. I then cut the images out, laminate them, cut those out and attach magnets to both sides.
Q: How are the Magnetic Paper Bookmarks made?
A: The Magnetic Paper Bookmarks are made in a similar fashion to the Photo Bookmarks, but I find pretty and fun scrapbook papers. I then determine based on the pattern if they should be either the small size at 1 x 1.5 inches or if the pattern calls for the large size at 1.5 x 2 inches.
Q: How are Wood Games made?
A: The Peg Solitaire/Tic Tac Toe games are made with 3.5 x 3.5 poplar squares, each hand cut and hand drilled by myself. For all wood games each wood piece is given a light sanding to smooth any rough edges, 1 coat of a water based varnish is applied to all edges and allowed to dry, another light sanding is completed, the vinyl details are applied, and then the wood pieces are completed with 3 more coats of a water based varnish to seal in the vinyl. The cotton drawstring bags have iron on vinyl applied.
Q: The product is not what I expected, can I return it?
A: While I do hope that you love your product as much when you receive it as when you initially purchased it, I understand that sometimes things are not what we are expecting. Please contact me to discuss how I can help make things right.
Q: My item arrived damaged! What do I do now?
A: Oh no, that's not good for anyone. While I do try my hardest to pack all products so damage doesn't happen, unfortunately these things do happen occasionally. If your item arrives damaged please contact me immediately and I will do my best to make it right.
Q: How do you ship?
A: Bookmarks are sent regular letter mail and Wood Games are sent parcel mail. Please choose the correct shipping method at check out.
Q: Do you ship internationally?
A: Currently I am shipping within Canada only. If you live elsewhere please contact me and we can discuss other options.
Q : How soon will I get my product?
A: All items will be either shipped with Canada Post or dropped off at The Maker’s Hub within 5 to 7 business days. Once mailed with Canada Post standard delivery times will apply. Once dropped off at The Maker’s Hub you will be able to pick up from them during their business hours.
Q: I want to carry Created by LDBankey products in my boutique store! What should I do?
A: Well that would be JUST amazing! I would be happy to discuss that with you. Send me an email at ldbankey@gmail.com and we can chat.
A: The Magnetic Photo Bookmarks are made using the same photos as the Greeting Cards. These images are resized to a 1 X 1.5 inches and printed as 4X6 photos. I then cut the images out, laminate them, cut those out and attach magnets to both sides.
Q: How are the Magnetic Paper Bookmarks made?
A: The Magnetic Paper Bookmarks are made in a similar fashion to the Photo Bookmarks, but I find pretty and fun scrapbook papers. I then determine based on the pattern if they should be either the small size at 1 x 1.5 inches or if the pattern calls for the large size at 1.5 x 2 inches.
Q: How are Wood Games made?
A: The Peg Solitaire/Tic Tac Toe games are made with 3.5 x 3.5 poplar squares, each hand cut and hand drilled by myself. For all wood games each wood piece is given a light sanding to smooth any rough edges, 1 coat of a water based varnish is applied to all edges and allowed to dry, another light sanding is completed, the vinyl details are applied, and then the wood pieces are completed with 3 more coats of a water based varnish to seal in the vinyl. The cotton drawstring bags have iron on vinyl applied.
Q: The product is not what I expected, can I return it?
A: While I do hope that you love your product as much when you receive it as when you initially purchased it, I understand that sometimes things are not what we are expecting. Please contact me to discuss how I can help make things right.
Q: My item arrived damaged! What do I do now?
A: Oh no, that's not good for anyone. While I do try my hardest to pack all products so damage doesn't happen, unfortunately these things do happen occasionally. If your item arrives damaged please contact me immediately and I will do my best to make it right.
Q: How do you ship?
A: Bookmarks are sent regular letter mail and Wood Games are sent parcel mail. Please choose the correct shipping method at check out.
Q: Do you ship internationally?
A: Currently I am shipping within Canada only. If you live elsewhere please contact me and we can discuss other options.
Q : How soon will I get my product?
A: All items will be either shipped with Canada Post or dropped off at The Maker’s Hub within 5 to 7 business days. Once mailed with Canada Post standard delivery times will apply. Once dropped off at The Maker’s Hub you will be able to pick up from them during their business hours.
Q: I want to carry Created by LDBankey products in my boutique store! What should I do?
A: Well that would be JUST amazing! I would be happy to discuss that with you. Send me an email at ldbankey@gmail.com and we can chat.